Why shop with us?
Trophify offers a very wide variety of trophies - starting with budget trophies to highest quality awards/trophies/medals.
We price all of our products competitively to ensure you get the best service and value for money.
Can you order straight from website?
Sure, but you might have some questions, so it's important that you contact us before you make an order.
And who knows, maybe you'll convince us for a small discount :)
Which countries do we ship to?
We can ship to anywhere in the world, as long as you're willing to cover the shipment costs. :)
Is free shipping an option?
It mostly depends on quantity of your order. Larger orders are more likely to get free shipping. But you can always contact us and we'll do our best to find the best option for you!
Can you cancel the order & return the goods?
If you are not totally satisfied with any products that have NOT been engraved or customised, you can return them within 14 working days, starting from the date after the day of delivery, for a refund. It is your responsibility to return purchases in pristine condition in original boxes and packaging.
The cost of returning goods has to be covered by you - the client. We recommend that you obtain proof of postage and return via a reputable courier.
Please ensure that the goods are suitably packaged to prevent damage in transit. We reserve the right to deduct the cost of replacing these items from any refund when goods are returned to us damaged (if we are not notified beforehand).
Your right to return or cancel goods to us does not apply to any items that have been engraved or customised specifically for you.
What happens if you receive faulty goods?
If the goods are faulty, incorrect or damaged on delivery, we will meet the cost of return. And if it's going to be possible, we'll try to fix the situation as fast as possible.
We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
Is it possible to become an affiliate for Trophify?
Yes, contact us for more information - firstname.lastname@example.org